Our Process
STEP 1:
Discovery and Evaluation
Detailed scoping consultation and needs analysis.
Clearly define objectives, priorities, business opportunities, challenges and market considerations etc.
STEP 2:
Strategy, ROI and Programme Design
Client and sales data, KPI settings and programme ROI modelling.
Strategy creation based on discovery and best practice.
Creative design, communications strategy, member engagement elements.
STEP 3:
Build, Test and Implement
Technical development and Incentive Control™ (admin portal) configuration to client, data and reporting needs. Site build, marketing and communications elements. In-depth quality assurance and testing.
STEP 4:
Programme Launch and Stakeholders
Client staff training and education.
Execute launch and communication strategy.
STEP 5:
Review and Measure
Launch phase analysis and measurements against objectives and launch KPI’s. Continuous monitoring of KPI’s to ensure optimised outcomes.
STEP 6:
Evolve and Grow
Time does not stop once your programme is implemented.
From the data we collect & the patterns we see we are able to be agile – suggesting, enhancing & improving the way we work with you.
Book A Discovery Session
Together we will look at how to achieve your business goals or something more comprehensive.