New Zealand Leading Loyalty Management Software
The most nimble, flexible, and responsive platform on the market.
If your loyalty technology platform is too cumbersome to run, too expensive to maintain, or unable to foster profitable customer behaviour changes, then why bother?
While there are many loyalty management systems, most are either designed for large enterprises with big budgets, or are “black box” solutions with only a limited set of capabilities.
Enter Incentive Solutions. Incentive Control™, our technology platform, is a robust, nimble, and affordable incentive and loyalty management system that adapts seamlessly to your business needs. Incentive Control works with your existing database, sales, and customer management systems to enable any programme design. With points, rewards and incentives, reward catalogues, redemptions, detailed analytics tools, gamification and reward auctions capabilities. All in a fast, secure, affordable, and flexible cloud-based environment. Incentive Solutions programmes are quick to market, very user friendly, highly customisable and feature rich.
Your Fast, Affordable Solution.
In addition to our Incentive Control platform, our Technology Solution includes the following features:
- IT consulting and integration
- Map and load routines for your data files
- Hosted infrastructure with web access
- Web design and integration services
- Detailed reporting functions
- Custom integration into Analytics Suite
- Custom API and data feeds
Technology Suite services include a one-time implementation and programme set-up fee that is specified and offered as a fixed fee. On-going fees include a flat rate per month for licensing, hosting, software and technical operations. Affordable, flexible, and fast: that’s Technology Suite.
Based on standardised MS SQL technology, Incentive Control includes complete customer database, query and reporting tools stored in a secure, hosted environment with no expensive hardware required. Send us data files in virtually any format; we import them, apply programme rules, and manage the entire back office operation in a cloud-based model. All you need is a browser and your imagination!
Platform modules include:
Loyalty Programme Administration
Run multiple concurrent programmes, and configure each programme to use different rules, point values, reward items. Client self-management allows greater freedom and shorter reaction times.
Member Relationship Management
Customer Relationship Management
Our nimble, flexible, and customisable points engine logs all points transactions for points earned, redeemed, transferred or adjusted with date time, location, and references for any currency-based programme.
Data Imports and Processing
Reward Item Administration
Manage reward inventory with our intuitive controls: set cost, margin, and sell prices for reward items; enable programme-specific pricing; manage suppliers with automatic order processing.
Member Web Site Management
Keep your programme in the black and stretch the perceived value of your rewards with our simple, nimble, and flexible supplier invoice management and client billing capabilities.
Create engagement, excitement, and fun with our state-of-the-art reward auction module. Run single or dual-currency programmes and add gamification to your programme with online reward auctions.
Set and display sales, behavioural or activity targets for your programme members. Keep them up to date and allow them to track their progress and improve performance. Create healthy competition through shared leaderboards and reward success.
Technology Suite Features Include:
Relevant IT consulting and integration services
- Standard map and load routines for your customer and transactional files from multiple sources
- Complete infrastructure solution in a hosted environment with web access
- Web design and integration services to get your programme up and running in the fastest possible time frame
- Standard reporting functions and integration into our Analytical Suite of analytics and reporting solutions
Security and data protection is vital. Our role-based security means that only those with a requirement to data can access it.
Incentive Control is regularly security and penetration-tested, most recently by Spark NZ and Mastercard.